Frequently Asked Questions
Our FAQ section is meticulously crafted to offer clear and concise answers to your most pressing queries, ensuring you have all the necessary information at your fingertips. For all other enquiries, please don’t hesitate to contact us via phone or email.
-
For Sylvain and Meyrieux, we ask that orders be received 4 months before your required delivery date. We always aim to get barrels out to you sooner, but can guarantee 4 delivery in 4 months.
-
For Grenier, we ask that orders be received 6 months before your required delivery date. Sometimes we will have some stock barrels with "standard" options, and these we can ship out much faster.
-
Yes, we do. We usually have a range of stock barrels in various selections and sizes available. These can be delivered to your winery with very short notice.
-
For Sylvain and Meyrieux, payment is due 30 days after delivery.
For Marc Grenier, a 30% deposit is required prior to manufacture. The balance is due 60 days after delivery. -
Yes, payment can be made in AUD via a secure link that will accompany your invoice.
Speak to the agent
Have a different question ? Contact Pinnacle Oak for personalised advice, detailed product information, or to request a comprehensive price guide.